At this time, we do not accept returns. All sales are final. Due to NuCalm’s efficacy when used on a regular basis, in the last 10 years, we have had less than 0.5% of buyers even ask if it was possible to return their system.
Monthly and annual subscriptions automatically renew unless canceled prior to the renewal date. You can cancel at NuCalm.com > Log In > My Account > Manage Subscription. You must be logged in with the same email with which you are logged into the app.
The only part of the NuCalm system requiring a warranty are the headphones. We will honor the normal one year warranty provided by the headphones manufacturer.