Please help us fix this issue for you by uploading your logs to our tech team. This will help us diagnose and fix your issue.
How to upload logs
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Attempt to reproduce the experience.
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Tap My Profile
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Tap and hold ? (help icon) on the bottom right of the screen.
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Tap "Send"
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Send an email to support@nucalm.com:
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Email title: My 6-character diagnostic log
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Include in the email: the 6-character code from the success dialog
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If you have any questions about this process, please let us know.