If you have tried the troubleshooting steps [link] and purchased your system less than two years ago, please email support@nucalm.com. If you purchased over two years ago, your device is out of warranty. We no longer manufacture or sell new CES devices. However, you can purchase the NuCalm Biosignal Processing Discs online to replace the CES device and optimize your NuCalm session!
Articles in this section
- Do I have warranty on my JBL headphones purchased through you?
- JBL troubleshooting
- How do I upgrade to the discs?
- I still use the headphones with the built-in MP3 player - how do I get access to the app?
- What ingredients are in the GABA cream?
- Are the discs as effective as the CES/cream?
- CES troubleshooting
- What if my CES is broken? Can I get it fixed?
- Can I still buy refills on electrodes and GABA cream?
- Does the cream expire?