Bummer! But we can help. Inactive subscriptions will have a padlock icon over the tracks. An account is inactive when it has been canceled by the subscriber, or there is a pending payment issue. To resolve a canceled account, you can resubscribe within your customer portal here:
Articles in this section
- Can I cancel my subscription?
- Why am I locked out of my account?
- How do I contact customer support?
- How do I activate my NuCalm in the app or on the website?
- I forgot my password and the reset password link isn't showing up?
- What do I get with my subscription?
- How do I change my shipping/ billing address?
- How do I change my password?
- Where can I access my account ?