NuCalm

NuCalm&#x2019;s 30-day money-back guarantee applies to all NuCalm monthly and annual subscription* purchases. The 30-day period starts on the purchase date.<h2 id="how-to-request-a-refund">How to request a refund</h2>Reach out to us at support@nucalm.com to request a refund. A member of the NuCalm support team will review your request, process a refund of the full subscription payment to your original payment method, and cancel your subscription.&#xA0; *MASTERMIND, MASTERMIND PLATINUM, and NuCalm Store accessories are not included.

Learn how NuCalm’s 30-day money-back guarantee works for subscription purchases made on or after November 6, 2026.

30-day money-back guarantee

Purchasing

How can I change my NuCalm Password?

How do I delete my account?

How Can I Change My Shipping Address?

How do I change my payment method?

How do I cancel my subscription?

How do I share NuCalm with my family and friends?

How do I change my login email address?

How do I change my subscription?

How do I track my shipment?

How can I find my usage stats?

Account Management

What headphones and speakers do you recommend?

How do I download the NuCalm app?

How does NuCalm measure streaks?

Does NuCalm intervene with prescription medication?

What are the side effects of NuCalm?

Is NuCalm safe for everyone?

How is NuCalm different from binaural beats or other relaxation products?

What kind of music will I be listening to?

How does NuCalm affect heart rate and HRV?

Will NuCalm work with hearing loss?

What are the contraindications to using NuCalm?

What are the device and operating system requirements?

General

How will I feel after using NuCalm?

How do I fit NuCalm into my daily routine?

What are the Chakra balancing tracks?

How often can I use NuCalm?

What is the best position to use NuCalm?

Where can I use NuCalm?

How do I travel with NuCalm?

How do I pause a NuCalm track?

Should I use specific headphones or speakers?

How do I use NuCalm?

Recommended Volume Level for Listening to NuCalm Tracks

What are the different products?

What is the natural endpoint?

How does cumulative NuCalm use help?

Best Practices

What do I do if I can’t login?

How do I use NuCalm without wifi/offline?

What do I do if I’m not receiving the verification email?

What do I do if the programs aren’t playing correctly?

What do I do if everything is locked?

How can I share my app issue with the NuCalm team?

How do I stop getting interruptions during my NuCalm session?

How do I find a specific program?

App Tech Support

What are the different subscription plans?

What is the return & refund policy?

Do you ship internationally?

How can I buy a gift card?

What comes with your NuCalm purchase?

How should I use KwikState Powered by NuCalm?

How can I subscribe to KwikState by NuCalm?

What is KwikState Powered by NuCalm?

KwikState

How do I send my 5 Free EDGE Annual Gifts?

MASTERMIND

Why are the NuCalm Biosignal Processing discs kept in a Faraday Bag?

Are there alternatives to the left wrist for disc placement?

What are the NuCalm Biosignal Processing Discs?

What is the NuCalm Relax Calming Cream?

What are the ingredients in the Relax cream?

Accessories

NuCalm Rescue VT (20-minute, 30-minute, and 40-minute)

Tony Robbins and NuCalm: Ignite and Performance Priming w/Tony Robbins Plan

NuCalm Rescue for Deep Recovery

What is the return and refund policy for NuCalm?

How to request a refund

30-day money-back guaranteeUpdated 2 hours ago

How to request a refund