NuCalm

<h3 data-pm-slice="0 0 []" id="isPasted">Things to keep in mind</h3><ul><li>Make sure you use the same sign-in method used during sign-up. Social or email/password. Sometimes our devices will inadvertently use a social login which would hinder your access if you signed up with an email address and password combination.</li><li>Did you sign-up with a social provider (Google, Facebook, Apple)? Use the social &quot;Sign in as&quot; buttons.</li><li>Our system may have a different email address associated with your NuCalm account. Please confirm the email used during sign-up.</li><li>To check your credentials: please go to the My Profile screen to confirm you are logging in with the correct credentials.</li><li>Then, check your Login Credentials.</li><li>If you are not logged in with the correct credentials, please log out and log back in using the Correct Credentials.</li><li>If you get an Incorrect password error message when signing in Please reset your password first. <a href="https://nucalm.com/support/how-can-i-change-my-nucalm-password/">Reset Password</a></li></ul>

Learn what to do if you are having trouble logging in.

What do I do if I can’t login?

App Tech Support

How can I change my NuCalm Password?

How do I delete my account?

How Can I Change My Shipping Address?

How do I change my payment method?

How do I cancel my subscription?

How do I share NuCalm with my family and friends?

How do I change my login email address?

How do I change my subscription?

How do I track my shipment?

How can I find my usage stats?

Account Management

What headphones and speakers do you recommend?

How do I download the NuCalm app?

How does NuCalm measure streaks?

Does NuCalm intervene with prescription medication?

What are the side effects of NuCalm?

Is NuCalm safe for everyone?

How is NuCalm different from binaural beats or other relaxation products?

What kind of music will I be listening to?

How does NuCalm affect heart rate and HRV?

Will NuCalm work with hearing loss?

What are the contraindications to using NuCalm?

What are the device and operating system requirements?

What is the NuCalm resell policy?

General

How will I feel after using NuCalm?

How do I fit NuCalm into my daily routine?

What are the Chakra balancing tracks?

How often can I use NuCalm?

What is the best position to use NuCalm?

Where can I use NuCalm?

How do I travel with NuCalm?

How do I pause a NuCalm track?

Should I use specific headphones or speakers?

How do I use NuCalm?

What should I keep the volume at?

What are the different products?

What is the natural endpoint?

How does cumulative NuCalm use help?

Best Practices

How do I use NuCalm without wifi/offline?

What do I do if I’m not receiving the verification email?

What do I do if the tracks aren’t playing correctly?

What do I do if everything is locked?

How can I share my app issue with the NuCalm team?

How do I stop getting interruptions during my NuCalm session?

How do I find a specific track?

What is the free trial?

What are the different subscription plans?

What is the return & refund policy?

Do you ship internationally?

How can I buy a gift card?

What comes with your NuCalm purchase?

Purchasing

How should I use KwikState Powered by NuCalm?

How can I subscribe to KwikState by NuCalm?

What is KwikState Powered by NuCalm?

KwikState

How do I send my 5 Free EDGE Annual Gifts?

MASTERMIND

Why are the NuCalm Biosignal Processing discs kept in a Faraday Bag?

Are there alternatives to the left wrist for disc placement?

What are the NuCalm Biosignal Processing Discs?

What is the NuCalm Relax Calming Cream?

What are the ingredients in the Relax cream?

Accessories

Things to keep in mind

What do I do if I can’t login?Updated a month ago

Things to keep in mind