What do I do if everything is locked?Updated 5 days ago
Please be sure you are logged in with the correct credentials. If you are trying to use a different email address or login method than what you signed up with, the products will be locked. You need to sign in with the credentials you used to sign up. You can check the email address logged in by tapping "My Profile":

And checking your Login Credentials:

Please email the NuCalm Support Team for assistance in confirming your login credentials.