NuCalm

<p data-pm-slice="0 0 []" id="isPasted">To help us better understand what is happening with your app, we will need to access your device&apos;s logs. Please follow the instructions to upload your logs to the NuCalm Team. This will help us diagnose and fix your issue.</p><div data-block="true" data-editor="2ei1s" data-offset-key="d8o4a-0-0"><div data-offset-key="d8o4a-0-0"><span data-offset-key="d8o4a-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="2ei1s" data-offset-key="70m2s-0-0"><h4 data-offset-key="70m2s-0-0" id="how-to-upload-app-logs">How to upload app logs</h4></div><ul><li data-block="true" data-editor="2ei1s" data-offset-key="5n2de-0-0" style="font-size: 16px;"><div data-offset-key="5n2de-0-0"><span data-offset-key="5n2de-0-0">Reproduce the experience.</span></div></li><li data-block="true" data-editor="2ei1s" data-offset-key="f87au-0-0" style="font-size: 16px;"><div data-offset-key="f87au-0-0"><span data-offset-key="f87au-0-0"><span data-text="true">Tap Support on the My Profile screen</span></span></div></li></ul><figure data-block="true" data-editor="2ei1s" data-offset-key="c26nv-0-0" contenteditable="false"><img src="https://attachments.gorgias.help/r1WE86rbwjV6J4Mv/hc/eynJd7Om0A69ERow/2026021019-3193028f-4119-4815-9d66-12a010dafeba-2f0643ea-1f87-4d0d-824f-962b165bb083.png" class="fr-fic fr-dib"></figure><div data-block="true" data-editor="2ei1s" data-offset-key="c87ls-0-0"><div data-offset-key="c87ls-0-0"><span data-offset-key="c87ls-0-0"><br data-text="true"></span></div></div><ul><li data-block="true" data-editor="2ei1s" data-offset-key="9htb0-0-0" id="isPasted" style="font-size: 16px;"><div data-offset-key="9htb0-0-0"><span data-offset-key="9htb0-0-0">Tap &#x201C;Send&#x201D;</span></div></li></ul><p><img src="https://attachments.gorgias.help/r1WE86rbwjV6J4Mv/hc/eynJd7Om0A69ERow/2026021019-e0334783-7e65-4ea2-aa2b-1bd2f8e3f385-92511989-15a7-4540-8900-a895f828a2fe.png" style="width: 253px;" class="fr-fic fr-dib"></p><p><br></p><ul id="isPasted"><li data-block="true" data-editor="2ei1s" data-offset-key="fah8o-0-0" style="font-size: 16px;"><div data-offset-key="fah8o-0-0"><span data-offset-key="fah8o-0-0">Forward the 6-character code from the success dialog to&#xA0;</span><span data-offset-key="fah8o-0-0"><span data-text="true"><a href="mailto:support@nucalm.com">NuCalm Support</a></span></span></div></li></ul><div data-offset-key="fah8o-0-0"><span data-offset-key="fah8o-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/r1WE86rbwjV6J4Mv/hc/eynJd7Om0A69ERow/2026021019-826fcd0a-d77b-4cd5-96c3-321f99412cac-151dafc6-31e7-419b-87e0-156347d7f523.png" style="width: 262px;" class="fr-fic fr-dib"></span></span></div><p><br></p><div data-block="true" data-editor="2ei1s" data-offset-key="fq4r8-0-0" id="isPasted"><div data-offset-key="fq4r8-0-0"><br></div></div><div data-block="true" data-editor="2ei1s" data-offset-key="5smvk-0-0"><br></div>

Learn how to share your app logs with our team

How can I share my app issue with the NuCalm team?

App Tech Support

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Account Management

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Best Practices

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Purchasing

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KwikState

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Accessories

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How to upload app logs

How can I share my app issue with the NuCalm team?Updated 6 days ago

How to upload app logs