NuCalm

Please help us fix this issue for you by uploading your logs to our tech team. This will help us diagnose and fix your issue.How to upload app logs<ul><li>Attempt to reproduce the experience.</li><li>Tap My Profile (bottom right-hand corner of your screen)</li><li>Tap and hold ? (help icon) on the bottom right of the screen.</li><li>Tap &quot;Send&quot;</li></ul>Send an email to <a href="mailto:support@nucalm.com">support@nucalm.com</a>:<ul><li>Email title: My 6-character diagnostic log</li><li>Include in the email: the 6-character code from the success dialog</li></ul>

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How can I share my app issue with the NuCalm team?

App Tech Support

How can I change my NuCalm Password?

How do I delete my account?

How Can I Change My Shipping Address?

How do I change my payment method?

How do I cancel my subscription?

How do I share NuCalm with my family and friends?

How do I change my login email address?

How do I change my subscription?

How do I track my shipment?

How can I find my usage stats?

Account Management

What headphones and speakers do you recommend?

How do I download the NuCalm app?

How does NuCalm measure streaks?

Does NuCalm intervene with prescription medication?

What are the side effects of NuCalm?

Is NuCalm safe for everyone?

How is NuCalm different from binaural beats or other relaxation products?

What kind of music will I be listening to?

How does NuCalm affect heart rate and HRV?

Will NuCalm work with hearing loss?

What are the contraindications to using NuCalm?

What are the device and operating system requirements?

What is the NuCalm resell policy?

General

How will I feel after using NuCalm?

How do I fit NuCalm into my daily routine?

What are the Chakra balancing tracks?

How often can I use NuCalm?

What is the best position to use NuCalm?

Where can I use NuCalm?

How do I travel with NuCalm?

How do I pause a NuCalm track?

Should I use specific headphones or speakers?

How do I use NuCalm?

What should I keep the volume at?

What are the different products?

What is the natural endpoint?

How does cumulative NuCalm use help?

Best Practices

What do I do if I can’t login?

How do I use NuCalm without wifi/offline?

What do I do if I’m not receiving the verification email?

What do I do if the tracks aren’t playing correctly?

What do I do if everything is locked?

How do I stop getting interruptions during my NuCalm session?

How do I find a specific track?

What is the free trial?

What are the different subscription plans?

What is the return & refund policy?

Do you ship internationally?

How can I buy a gift card?

What comes with your NuCalm purchase?

Purchasing

How should I use KwikState Powered by NuCalm?

How can I subscribe to KwikState by NuCalm?

What is KwikState Powered by NuCalm?

KwikState

How do I send my 5 Free EDGE Annual Gifts?

MASTERMIND

Why are the NuCalm Biosignal Processing discs kept in a Faraday Bag?

Are there alternatives to the left wrist for disc placement?

What are the NuCalm Biosignal Processing Discs?

What is the NuCalm Relax Calming Cream?

What are the ingredients in the Relax cream?

Accessories

How can I share my app issue with the NuCalm team?Updated a month ago